BMW CUSTOMER SUPPORT.

Enjoy insurance products tailored to the unique requirements of a BMW owner. 


BMW Comprehensive Insurance

Telephone
0860 100 269

Email
Request a quote: cccbmwnew@psg.co.za
Amendments to Active Policies: cccbmwamend@psg.co.za
Claims:  NewClaims@psg.co.za


BMW Tyre Cover, Top Up and Extended Warranty Insurance

Telephone
0860 100 269

Email
Request a quote: bmwfsreferrals@innovation.group
Amendments and Claims to Active Policies: bmw@innovation.group


BMW Care and Cosmetic 

Telephone
0860 100 269

Email
Request a quote: salessupport@motovantage.co.za
Amendments and Claims to Active Policies: claimsmotosupport@smartuma.co.za

If you would like to contact the Purchasing Department at BMW South Africa for a business proposal and service profile submission, please send an email to contactpurchasing@bmw.co.za

If you have any feedback on your experience with BMW, please don’t hesitate to get in touch. 

Telephone

0800 600 555

E-mail

customer.service@bmw.co.za

Escalations

Are you still not satisfied with how your complaint was managed?
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Operating hours

07:00 – 19:00 (Monday to Friday)

You can request any information that BMW South Africa has about you through the following channels. If you would like to obtain a copy of your personal information held by BMW South Africa, please review our PAIA Manual.

Telephone

0800 600 555

E-mail

customer.service@bmw.co.za

Information Officer

InformationOfficer@bmw.co.za

Should you believe that BMW SA has utilised your personal information contrary to Applicable Laws and would like to lodge a complaint with the Information Regulator, you can use the contact details listed below:

Telephone

012 406 4818

E-mail

inforeg@justice.gov.za

Fax

086 500 3351